In this age where anyone can vent an opinion on a particular product they buy, offering excellent customer service and a superior product experience is essential for any company to succeed in a crowded marketplace. Every grinder on the market claims to be the best. But how do you know which one is the best? You can gauge the best grinder being the one with the most positive customer feedback and reviews on Amazon.

As of August 2015, our 2.5 Inch Golden Gate Grinder has 819 customer reviews. That means that this number of people have taken the time out of their busy schedule in order to tell others how great the Golden Gate Grinder actually is! So we thought we’d try and summarise the top five features that our customers who have bought the grinder like the most.

We personally use our grinders for grinding different teas and herbs such as camomile, basil, parsley, cilantro and more.

1) Sharp Metallic Teeth

There is nothing worse than a grinder which doesn’t do what it is supposed to do! Ultimately, the aim of a good quality grinder is to cut the material in the grinder to a very fine consistency in an easy and stress free manner. The Golden Gate Grinder doesn’t rip or shred the material like other grinders – it cuts! If it doesn’t cut the material satisfactorily, then the grinder is not fit for purpose.

So how do we guard against this? We’ve designed the Golden Gate Grinder to have 49 razor sharp metallic teeth that effortlessly grind through the material in a few twists of the grinder. The teeth are made of high quality durable anodized aluminium which do not degrade over time. With other grinders, the sharpness of the teeth in the grinder decreases after regular use meaning you have to replace your grinder soon after buying it! We’re so confident in the fact that the sharpness of the teeth of the Golden Gate Grinder don’t degrade over time that we’ve introduced a lifetime warranty. So if you have any problems with the performance of the grinder, simply return it to us for a no quibble replacement. It’s that simple!

2) Magnetic Lid

This is another popular feature of our Golden Gate Grinder. The lid of the unit is held tightly to the main body of the grinder via powerful Neodymium magnets. This means that the lid will not come loose unless you specifically try and gain entry to the grinder. So if for example you drop the grinder, the lid will not detach from the unit and the contents of the grinder will not spill out everywhere.

The magnetized lid ensures all the smells of the material in the grinder are not unleashed to the world ensuring privacy for the grinder user. It also means the grinder can be used as a storage unit for your material when it is not being needed.

The lid of the grinder is texturized on the sides to give you the best slide free grip imaginable. The magnetized lid is so tight that you can actually hold the grinder by the lid and shake it about and it will not become unstuck!

3) No Plastic Parts…your safety is our top priority

Many of the cheaper grinders on the market at the moment compromise on quality, and thus endanger the user. Grinders made of plastic are very dangerous. If the teeth of the grinder are plastic, this means little particles of plastic will become detached from the teeth of the grinder and contaminate the material. And if you smoke the plastic, you could be ingesting carcinogenic substances which will endanger your health. We at Golden Gate Grinders ensure no plastic is contained within our grinder.

The Golden Gate Grinder is actually made of aircraft grade aluminium and are manufactured on state of the art CNC machines to ensure the lid attaches to the body perfectly, and that the teeth are as sharp and as durable as possible. Our manufacturing process is carefully managed to ensure each Golden Gate Grinder is as good as the last. We will never compromise on quality

4) One Piece Grinder

The Golden Gate Grinder is made from a single piece of aircraft grade CNC’d aluminium. This ensures that the lid and body of the grinder slide neatly into place as they are one piece. You may notice that other grinders have different colored lids and bodies. Mixed colors means mixed parts! This means the quality of the grinder is sub standard and the performance will decrease substantially degrade over time. We put functionality first and our customers appreciate this.

5) How we treat our customers

We place customer service at the very forefront of our business. Just take a look at our customer reviews on Amazon to show that we actually mean what we say. We work to ensure that 100% satisfaction is guaranteed with each and every customer around the world. Our customer satisfaction program means that if you don’t like your grinder for any reason, we’ll give you a refund straight away! And as mentioned earlier, we offer a lifetime guarantee on the grinder so if the performance becomes unduly effected for some reason, we will send you a replacement straight away.

If you have a previous model of the Golden Gate Grinder, we reward customer loyalty by offering a 10% discount on the latest model of the Golden Gate Grinder. Just send us your previous order number and we’ll be happy to offer you this rebate. Make Golden Gate Grinders your first stop for your grinding needs.

We hope these five issues that the customers on Amazon love about our grinder will convince you to purchase our grinder. If you have any questions which you believe are not covered, then just send us an email and we’d be happy to help you. And if you have already bought the grinder, we’d love if you could tell us about your experience and let us know if we can improve anything about our product. We take all suggestions on board!